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1. Enrolment
Policy
Enrolment is subject to the
following conditions which become legally binding on confirmation of the
acceptance of a student by Auckland Edinburgh College
(AEC).
a) Enrolment is completed only when AEC receives full
payment of fees.
b) Conditions of enrolment can only be
changed at the discretion of AEC Management.
2.
Payment
a) All fees,
including Goods & Services Tax (GST), are received and refunded in New
Zealand dollars. AEC is not responsible for any currency fluctuations between
enrolment and issuing of refunds.
b) All fees are calculated
on complete weeks, including the weeks with public holidays. Exemption is made
however, for a consecutive 2 week annual holiday which covers Christmas and New
Year¡¯s Day. Any part of a week is counted as a full week.
c)
Registration fee is non-refundable.
d) Course fees are
deducted from the first day on which a student¡¯s attendance on a course is
required.
e) All fees are non-transferable to other
institutions or students.
3.
Withdrawal & Refund Procedures
a) The amount of
refund depends on the length of the course of study (period of enrolment) and on
the time period before withdrawal, as summarised in the following:
Period of enrolment |
1 – 34 days |
35 days - 3 months |
More than 3 months |
Withdrawal period |
Within the first 2 days of the course |
After more than 2 days |
Within the first 5 days of the course |
After more than 5 days |
Within the first 8 days of the course |
After more then 8 days |
Amount of refund |
50% of total fees paid |
No refund |
75% of total fees paid |
No refund |
Full refund,
less administration costs
of 10% of the total fee or
$500 whichever is
the lesser of the two |
No refund |
Note:
The total fee in the table above includes all fees paid to AEC
excluding accommodation fees.
b)
All applications for withdrawal and/or refund must be
submitted in writing with all original documents.
c)
Any refunds must go to the person from whom AEC received
the monies, unless written authority to refund direct
to the student is received by the school from the sponsor.
d)
Students with a student permit from NZIS to study at
AEC are not permitted to enrol at another institution
and at the same time study part-time at AEC. Any enrolment
at another institution before their enrolment period
ends means total withdrawal from AEC.
e)
On withdrawal, AEC will advise the New Zealand
Immigration Service that the visa/permit must be cancelled.
The official receipt and Offer of Place document must
be returned to AEC before any refund will be made.
f)
Students who are under 18 years of age who
wish to withdraw must provide a letter of consent from
their parents. For parents who reside overseas, this
signed letter of consent should be mailed directly or
faxed to our office.
4. Accommodation
a) Once a student commences
living in a homestay, a minimum non-refundable period of 4 weeks is mandatory,
unless the period of study is shorter than 4 weeks.
b)
Non-advice of a late arrival will require a homestay payment from the advised
arrival date.
c) Accommodation arrangement fee is
non-refundable once the arrangement has been made.
d)
Accommodation is guaranteed for the period of time covered by accommodation fees
received and held by AEC.
5. Attendance & Discipline
a) The student is expected
to attend all lessons, be on time and behave in a responsible manner at all
times.
b) AEC reserves the right to expel any student who
breaks New Zealand law or AEC rules, or fails to attend at least 80% of the
course enrolled on. The student will be given 3 written warnings in an attempt
to remedy the problem prior to expulsion. Breach of New Zealand law will lead to
immediate expulsion.
c) In the case of expulsion, AEC will
advise the New Zealand Immigration Service and fees will not be
refunded.
d) More detailed information is contained in
the "Student
Rules" below.
6. Leave
a) Students enrolling on courses
of 13 weeks or more may apply in writing for a maximum of 2 weeks¡¯ leave. Fees
will be deferred only if the leave is on a whole week
basis.
b) Applications must be submitted at least 1 week in
advance.
c) Students under the age of 18 must advise their
Homestays/Designated Caregivers and AEC of intended travel arrangements.
7. Insurance
a) The
Accident Compensation Corporation provides accident insurance for all New
Zealand citizen, residents and temporary visitors to New Zealand, but you may
still be liable for all other medical and related costs. Further information can
be viewed on the ACC
website.
b)
International students must have appropriate and current medical and travel
insurance while studying in New Zealand.
c) AEC can provide
assistance in obtaining this insurance if students wish, although AEC is not
responsible for any sickness, damage or loss incurred while at school or on
school activities.
8. Student
Welfare
All students are welcome to discuss concerns regarding their
study, accommodation, visa requirements, further study and other issues with
staff.
9. Student Grievance
Policy
a) Complaints should be directed
to the reception staff or student advisors in the first instance, and then to
the Head of the relevant department. If a student is unhappy with the outcome,
the matter will be referred to the Board of Directors and their decision will be
final.
b) Should a student believe the matter has not been
resolved by AEC fairly, the student may refer the matter to the International
Education Appeal Authority: |
